Reviews for Overlook Ranch*

Posted On: 12/19/2019

Maintenance

Excellent care and efficiency at the time of any emergency. They are all kind people, take the best choice by moving here.
By: Christian Rodriguez     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/2/2019

Pretty Cool Affordable Place

Nice place to start at if you are just moving to the Dallas area conveniently located in the heart of the city close to everywhere , they will tow your vehicle sometime for no reason , The new group of staff are cool and family oriented after they cleaned house in office, however I feel like a lot of the unnecessary traffic coming thru the Apts would be cut down if they where to actually use the gate that is in place to keep outsiders out of the complex instead of it just being an open property but overall I would rate it 3.5 out of 5.
By: J J     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the wonderful review and for taking the time to share your feedback J J. Our priority is resident and guest happiness and we are thrilled that we met that mark! Kind folks like you make our job a pleasure. We are working on repairing the gates and should have this issue resolved soon. Thank you again, your words are truly appreciated. Best Regards, The Overlook Ranch Team

Posted On: 8/2/2019

Pretty Cool Affordable Place

Nice place to start at if you are just moving to the Dallas area conveniently located in the heart of the city close to everywhere , they will tow your vehicle sometime for no reason , The new group of staff are cool and family oriented after they cleaned house in office, however I feel like a lot of the unnecessary traffic coming thru the Apts would be cut down if they where to actually use the gate that is in place to keep outsiders out of the complex instead of it just being an open property but overall I would rate it 3.5 out of 5.
By: J J     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the wonderful review and for taking the time to share your feedback J J. Our priority is resident and guest happiness and we are thrilled that we met that mark! Kind folks like you make our job a pleasure. We are working on repairing the gates and should have this issue resolved soon. Thank you again, your words are truly appreciated. Best Regards, The Overlook Ranch Team

Posted On: 3/22/2019

Welcome to the community!

Thank you. Me. Stephanie for all you did to get me into my new home here with you guys. Customer service was excellent. She was caring, got me deals and made me feel relieved with the ease of the process. Thank you. Apartments homes are nice, community nice, love the mailbox area, gym and other amenities. Happy to be here. Thank you again!
By: Lakeisha Smith     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Lakeisha, On behalf of myself and the team, we are so happy that you are enjoying your experience with us at Overlook Ranch Apartments. It has been a pleasure serving you and we look forward to providing you with more great service in the future! Best regards, The Overlook Ranch Team

Overall Rating

4 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4 out of 5 stars
Maintenance
3 out of 5 stars
Staff
4.5 out of 5 stars
Value
4 out of 5 stars
Location
5 out of 5 stars
Noise
4 out of 5 stars

Testimonials

 

RESIDENT & CUSTOMER VIRTUAL SUPPORT!

Our office is currently closed to the public but our customer care options are open to support you! We are excited to help you find your new home through our virtual & self guided tour options. We are available to answer all of your questions & to walk you through our current apartment home options, great pricing, & to guide you through our online application process. Do you need to submit a maintenance request? Submitting your maintenance request can be completed online through your resident portal login. We are here to help and support our residents (both current & future) during this time. Please don’t hesitate to call us at (972) 597-1427 or email us at [email protected]

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