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Reviews for Overlook Ranch*
Posted On: 12/19/2019
Maintenance
Excellent care and efficiency at the time of any emergency. They are all...
Excellent care and efficiency at the time of any emergency. They are all kind people, take the best choice by moving here.
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By:
Christian Rodriguez Verified Resident
Source: Property Site
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Posted On: 8/2/2019
Pretty Cool Affordable Place
Nice place to start at if you are just moving to the Dallas area...
Nice place to start at if you are just moving to the Dallas area conveniently located in the heart of the city close to everywhere , they will tow your vehicle sometime for no reason , The new group of staff are cool and family oriented after they cleaned house in office, however I feel like a lot of the unnecessary traffic coming thru the Apts would be cut down if they where to actually use the gate that is in place to keep outsiders out of the complex instead of it just being an open property but overall I would rate it 3.5 out of 5.
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By:
J J Verified Resident
Source: Property Site
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Thank you for the wonderful review and for taking the time to share your feedback J J. Our priority is resident and guest happiness and we are thrilled that we met that mark! Kind folks like you make our job a pleasure. We are working on repairing the gates and should have this issue resolved soon. Thank you again, your words are truly appreciated. Best Regards, The Overlook Ranch Team
Posted On: 8/2/2019
Pretty Cool Affordable Place
Nice place to start at if you are just moving to the Dallas area...
Nice place to start at if you are just moving to the Dallas area conveniently located in the heart of the city close to everywhere , they will tow your vehicle sometime for no reason , The new group of staff are cool and family oriented after they cleaned house in office, however I feel like a lot of the unnecessary traffic coming thru the Apts would be cut down if they where to actually use the gate that is in place to keep outsiders out of the complex instead of it just being an open property but overall I would rate it 3.5 out of 5.
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By:
J J Verified Resident
Source: Property Site
Read Property Manager's Response
Thank you for the wonderful review and for taking the time to share your feedback J J. Our priority is resident and guest happiness and we are thrilled that we met that mark! Kind folks like you make our job a pleasure. We are working on repairing the gates and should have this issue resolved soon. Thank you again, your words are truly appreciated. Best Regards, The Overlook Ranch Team
Posted On: 3/22/2019
Welcome to the community!
Thank you. Me. Stephanie for all you did to get me into my new...
Thank you. Me. Stephanie for all you did to get me into my new home here with you guys. Customer service was excellent. She was caring, got me deals and made me feel relieved with the ease of the process. Thank you. Apartments homes are nice, community nice, love the mailbox area, gym and other amenities. Happy to be here. Thank you again!
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By:
Lakeisha Smith Verified Resident
Source: Property Site
Read Property Manager's Response
Hi Lakeisha, On behalf of myself and the team, we are so happy that you are enjoying your experience with us at Overlook Ranch Apartments. It has been a pleasure serving you and we look forward to providing you with more great service in the future! Best regards, The Overlook Ranch Team
Overall Rating
4 out of 5 stars
4/5
Ratings By Category
Parking
4.5 out of 5 stars
Amenities
4 out of 5 stars
Maintenance
3 out of 5 stars
Staff
4.5 out of 5 stars
Value
4 out of 5 stars
Location
5 out of 5 stars
Noise
4 out of 5 stars
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Testimonials
Great office staff. They are always so helpful and friendly and even go above and beyond to help their residents.Best experience at an apartment complex ever. I never have a problem with being helped or my phone calls being answered. My move in went smoothly and any work order requests get taken care of promptly. I highly recommend Overlook Ranch to anyone looking for a place to call home.
- James Ehling
I Went to Visit a One Bedroom, The 732 Sq Ft To be exact! I loved it. The black splash in the kitchen was fresh, the wood floors and the balcony was spacious. loved the wall walk in closet. I went back the Next day to do my application and overall experience I was approved the Next day. Called in Saturday and they was able to show me the exact apartment I was moving in. the Ladies in the office were so Sweet. they Don't charge you a arm and a leg deposit if your a first time renter, they made it
- Jordyne Davis
Maintenance is excellent. Currently live here and love it. Anytime you have a problem they fix it and respond immediately. The neighbors are super friendly. My husband and I love it. The ladies in the office are super sweet. It is hard to find an apartment complex that has a great staff and with a very cute updated budget friendly apartment and I believe we found it!
- Alexandra Diaz
I am Very delighted and satisfied with all the offer and amnesties that the management offers to the tenants. Very good team ????
- Nkulu Kevin